✅  Privacy Policy

Effective Date: 28-05-2025  

Welcome to GrowBasket.in. We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you use our website.

1. Information We Collect

We may collect the following types of information:

• Personal details: Name, phone number, email address, shipping/billing address
• Payment data: Transaction details (we do not store credit/debit card information)
• Device and browsing data: IP address, browser type, time spent on pages
• Customer interactions: Reviews, inquiries, support communications

2. How We Use Your Information

We use your information to:

• Process and deliver orders
• Send order updates and transactional emails
• Improve website functionality and user experience
• Personalize product recommendations
• Respond to inquiries or customer service requests
• Prevent fraud and ensure secure transactions

3. Cookies & Tracking

We use cookies to collect non-personal data for analytics and performance improvement. You may disable cookies via your browser, though it may affect your experience on our site.

4. Information Sharing

We do not sell, rent, or trade your personal information. We may share data with:

• Trusted third-party service providers (like delivery partners and payment gateways) to fulfill your orders
• Legal authorities if required by law or to prevent fraud or abuse

5. Data Security

We use industry-standard security protocols (SSL encryption, secure servers) to protect your data from unauthorized access, loss, or misuse.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information
• Opt out of promotional emails
• Request details on how your data is used or stored

7. Policy Updates

We may revise this policy periodically. All changes will be posted here with an updated effective date. Continued use of our site after changes implies acceptance.

8. Customer Support

Need help with your delivery or shipping status?

📧 Email: support@growbasket.in
📞 Phone: 7502498121
📍 Address: Tuticorin District, South India

Thank you for trusting GrowBasket.in. Your privacy matters to us.