A: Currently, we do not offer international shipping. Orders placed on GrowBasket.in are delivered only within India. We’re working on expanding our reach, so stay tuned for future updates!

A: Orders are typically processed within 1–2 business days. Delivery time depends on your location:

• Metro cities: 2–4 business days

• Other areas: 4–7 business days

You’ll receive a tracking link once your order is shipped for real-time updates.

A: We accept a wide range of secure payment options, including:

• Credit & Debit Cards (Visa, MasterCard, RuPay, etc.)

• UPI & Wallets (Google Pay, PhonePe, Paytm, etc.)

• Net Banking

• Cash on Delivery (COD) – available for select locations

All transactions are processed through trusted and secure payment gateways.

A: Yes, shopping on GrowBasket.in is completely safe. We use secure SSL encryption and trusted payment gateways to protect your personal and payment information. Your data is never shared with third parties, and all transactions are monitored for added security.

A: Placing an order on GrowBasket.in is quick and easy:

1. Browse and select the products you want.

2. Click “Add to Cart” and proceed to checkout.

3. Enter your shipping details and choose a payment method.

4. Confirm your order — and you’re done!

You’ll receive an order confirmation via email or SMS shortly after.

A: You can cancel or request changes to your order before it is shipped by contacting our customer support team at [support@growbasket.in] or through the “Contact Us” page. Once the order is shipped, cancellations or changes may not be possible.

A: Yes, you need to create an account to place an order on GrowBasket.in. Having an account helps you track your orders, manage your address details, and view your order history easily.

A: Once your order is shipped, you’ll receive a tracking link via email or SMS. You can also log in to your account on GrowBasket.in, go to "My Orders", and click "Track Order" to view real-time updates on your shipment.

A: If you’re not satisfied with your purchase, you can initiate a return within 3 days of delivery by contacting our customer support at [support@growbasket.in] or through the “Contact Us” page. Please ensure the product is unused and in its original packaging. Once the return is approved, we’ll guide you through the process.